In the interests of transparency, accountability and due to the fact that a large part of what we do is sorting out issues with production and durability, we are opening our warranty files for the world to see.
By doing this we hope to;
keep customers directly affected informed and updated
keep the general public informed regarding the quality and durability of the products we stock
keep our suppliers and manufacturers informed as to what issues need to be resolved
Product: Kokatat GMER
Issue: Leaking around Crotch
Status: Returned to manufacturer and repaired
Product: Sweet Strutter
Issue: Paint Blistering
Product: Sweet Rocker HC
Issue: Cracked on Impact
Status: Helmet is designed to crack to absorb shock on
impact. Repair is not possible.