In the interests of transparency, accountability and due to the fact that a large part of what we do is sorting out issues with production and durability, we are opening our warranty files for the world to see.
By doing this we hope to;
keep customers directly affected informed and updated
keep the general public informed regarding the quality and durability of the products we stock
keep our suppliers and manufacturers informed as to what issues need to be resolved
Date
Product
Bought At
Issue
Status
Date: 10/04/09
Product: Kokatat GMER
Bought: Other
Issue: Leaking around Crotch
Status: Returned to manufacturer and repaired
Date: 15/04/09
Product: Sweet Strutter
Bought: Other
Issue: Paint Blistering
Status: Replaced
Date: 12/05/09
Product: Sweet Rocker HC
Bought: I-CANOE
Issue: Cracked on Impact
Status: Helmet is designed to crack to absorb shock on
impact. Repair is not possible.
